Frequently Asked Questions
Everything you need to know about our home fragrance and air care products.
How long do Mask Co air fresheners typically last?
Our premium air fresheners are designed for longevity. Depending on usage and environment, a standard bottle typically provides up to 500 sprays, keeping your home smelling fresh for weeks.
Are your products safe to use around pets and children?
Yes, we prioritize safety. Our formulas are non-toxic and phthalate-free; however, we always recommend spraying in well-ventilated areas and keeping the bottles out of direct reach of children and pets.
What is your shipping policy for domestic orders?
We offer standard shipping across the country with a processing time of 1-2 business days. Orders over $50 qualify for free standard shipping, while flat-rate fees apply to smaller orders.
Can I return a fragrance if I don't like the scent?
We want you to love your home's aroma. If you are not satisfied with a scent, you can return the product within 30 days of purchase for an exchange or store credit, provided the bottle is at least 90% full.
Do you offer bulk discounts for commercial use?
Absolutely. We provide wholesale and bulk pricing for offices, gyms, and hospitality businesses. Please contact our support team via the 'Wholesale' link for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay and Klarna.